PLEASE BE ADVISED THAT EFFECTIVE 12/15/12, THE KY PUBLIC SERVICE COMMISSION APPROVED CHANGES TO THE DISTRICT'S BILLING AND DISCONNECTION POLICY. THE DISTRICT'S NEW POLICY SHALL BE AS FOLLOWS:

ALL BILLS WILL BE CONSIDERED PAST DUE IF UNPAID FIFTEEN (15) DAYS FROM THE DATE MAILED BY THE DISTRICT, WHICH WILL CHANGE YOUR DUE DATE. DISCONNECTION NOTICES WILL BE MAILED TO ALL ACCOUNTS THAT ARE UNPAID AS OF THE PAST DUE DATE. ANY ACCOUNT THAT REMAINS UNPAID SEVEN (7) DAYS AFTER THE PAST DUE DATE SHALL HAVE SERVICE DISCONTINUED BY THE DISTRICT. THE FULL BALANCE OF THE CUSTOMER'S ACCOUNT SHALL BE PAID TO AVOID INTERRUPTION OF SERVICE. ANY ACCOUNT THAT IS DISCONNECTED SHALL BE REQUIRED TO PAY THE BALANCE IN FULL IN ADDITION TO APPLICABLE FEES SUCH AS DISCONNECTION/RECONNECTION FEES AND A SECURITY DEPOSIT IF NOT CURRENTLY ON FILE WITH THE DISTRICT.

THE NEW POLICY WILL BEGIN ON 03/01/13 AND ANY BILLS MAILED ON OR AFTER THIS DATE SHALL BE SUBJECT TO THIS  POLICY. SHOULD YOU HAVE ANY QUESTIONS, PLEASE CONTACT OUR OFFICE AT 606-631-9162.